020BTC

Am 17.1.2021 um 04:17 schrieb legendofpavlin:

Habe gleiches Problem seit Oktober 2019. Ich schreibe dem Support Team von bitcoin.de in Abschnitten von 3-4 Monaten, dass ich keinen Zugang mehr zu meinem Account habe und die Passwort zurücksetzen Funktion nicht funktioniert. Ich habe leider immer nur verweise auf die FAQ bekommen, die aber keine Lösung für mein Problem parat hat. Gibt es weitere Möglichkeiten, die ich angehen könnte?

LG Alex

I have the same issues with bitcoin.de. They don't respond to my support tickets since 2019. I don't get any password reset e-mail from them. I think they have blocked my account and funds. But I don't get any reply of confirmation. I am thinking to put a lawyer on this case. Anyone here with a suggestion for a German lawyer?

There fellow Bitcoiners,

I got some issues with Bitcoin.de. I forgot my password, therefore I am trying to reset the password, but the system doesn't respond anymore.
It doesn't send out the confirmation code needed to reset. But when I e-mail customerservice they don't reply. I know my account have been under investigation in the past(2015).
But now I cannot withdraw my funds, 26Btc(!).
Nobody wants to contact me, what can I do?

Regards,
020BTC