eternalwait

Still nothing. Here's a post of someone else having a similar issue, posted a few weeks ago. https://amp.reddit.com/r/Bitcoin/comments/cn5w14/bitcoinde_lack_of_support_for_locked_account/ Here's a post from December 2011 of someone having the exact same issue. https://amp.reddit.com/r/Bitcoin/comments/7j5pg3/getting_stonewalled_by_bitcoinde/ And for good measure, here's my post from November 2018. https://amp.reddit.com/r/Bitcoin/comments/a33632/ghosted_by_bitcoinde/ What is going on? This certainly doesn't inspire confidence.

It seems that I cannot even enter into my account now... and when I attempt to reset the password, I get no security code sent to my e-mail. What is going on, I wonder. This is the first development in a very long time.

Thanks! I shot him a private message with a link to this thread. If anyone else has any advice, I'm all ears.

Hey all, First time poster here... "and so it has come to this". Back in 2013 or 2014 I opened up a wallet with Bitcoin.de. At the time, they were allocating 0.01BTC into every new account. I was one of the lucky recipients. Fast forward to 2019 and I'd like to move what I have in the account into a cold wallet. Herein lies the problem. I cannot withdraw my coins without the mobile number I signed up with. That number is long gone. So I e-mail support. A year ago. I have sent e-mail after e-mail (some even translated into German), yet I have never received a response. Not one. Any advice on how I should deal with this? TLDR; Bitcoin.de has not responded to my support requests. It has been nearly a year.