Hi all
UPDATE: bitcoin.de finally replied, said they never received notice from my bank. I guess it must have been in their spam or simply faulty systems...? Anyway, my bank sent confirmation again, and then the same day I was Completely Identified.
So well, no learnings, you have to be lucky to not need up in human errors (which are fair I guess). I am not happy seeing a sales-opportunity at 800 EUR fly away due to bitcoin.de NOT having the system in order. My bank responsible has forwarded the email she replied on Dec 3rd (confirming her signature and thus my identity) - there is nothing to argue about, bitcoin.de messed this one up. Instead of being Completely Identified on Dec 3rd, I was waiting, waiting and waiting until Dec 16th.......
But well, my life goes on and Merry Christmas.
-Simon