marlis.wolf
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Beiträge von marlis.wolf
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Hello @fox42and @Christoph Bergmann Is it possible that I sell off my bitcoin since I am having this InOnly Mode problems? WillI be able to sell it atleast so funds go back to my bank account? Kindly let me know.
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Still no solution with this please help @Christoph Bergmann. Please
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Can you advise me on how i can close tickets on bitcoin.de and stick with only one ticket? still no reply from them despite the one email per day that i send. Kindly assist.
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Thank you! Ok, will do. Well gaining some today, might drop again soon, we know how it works. Anyways. I will do as I have been told by you and keep you posted.
Have a nice day,
Marlis
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Thank you for writing back, I apologise for the second thread. Yes, they asked for my ID which I sent them last week Wednesday. Since then, I only got a call yesterday. The man said I should log into my account while i was speaking on the phone with him, when I was trying to get the OTP from my phone and also talking to him, the OTPs got expired before I could use them, and he just ended the call. Since then, I have heard nothing, I have been trying to send messages on the first ticket but also opened another ticket this morning and also sent another message directly to the email address. Is there a number they can be reached on? Its fraustrating as I have coins in the wallet that keep dropping by the day. Please help
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Hello, I am having troubles withdrawing my funds from my bitcoin.de account. I have messaged support several times for many days and they asked for my ID and I provided it. They called me and I answered the phone up till now, my account has not been set back as Active. Kindly assist, is there a number to call or how do I solve this problem please. @Christoph Bergmann please help me. 🙏
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Hello, I am having troubles withdrawing my funds from my bitcoin.de account. I have messaged support several times for many days and they asked for my ID and I provided it. They called me and I answered the phone up till now, my account has not been set back as Active. Kindly assist, is there a number to call or how do I solve this problem please.
InOnly Mode
in Bitcoin.de
Geschrieben
I asked the support about the selling option and now, they are threatening to deactivate my account. Definitely, they want to intentionally take my funds. This is crazy. Now I cannot even try to sell or do anything on the account. @Christoph Bergmann @fox42. Is there no way to contact someone at bitcoin.de directly please? This is poor service. The below message is what I see on my account when I login:
For technical reasons, your account has been partially deactivated. Please contact the support. (Contacted support more than 50 times, still no response.)